How to Order

1. Choose your cookies
Browse our collections and bundles to find what speaks to you, a la carte is also an option. Whether it’s a classic from The Standard Collection or something limited from The Sixth, you decide.

2. Submit a request
Use our Request Form to share your order details, preferred pickup date, and delivery needs.

3. We will follow up personally
You will receive a confirmation with availability, delivery or pickup options, and final details.

4. Enjoy the experience
Each cookie is baked to order, and ready to be savored or shared.

Have any questions? See below.

FAQs

  • ✿ How do I place an order?

    Submit a request through our Order Request Form. Share your cookie date, preferences, and any details. We’ll confirm availability within 2–3 business days.

  • ✿ Do you ship?

    Yes, but only to DC residents for a flat fee. We bake locally and offer weekend pickup or delivery within this area only.

  • ✿ Do you deliver?

    Yes! Local delivery available within DC’s NW quadrant on Saturday and Sunday (and sometimes Friday!)
    - Orders under $50: $10 delivery fee
    - Order $50+: Complimentary delivery

    For addresses outside our area, we also ship locally, or we can help you arrange an Uber Courier from our Micro Bakery to you.

  • ✿ Where can I get your cookies?

    All cookies are made to order. Quantities are limited each week and released through The Sixth or our Standard Collection. Follow along for early access to new drops.

  • ✿ Are your cookies allergy-friendly?

    Our kitchen handles dairy, gluten, eggs, and different types of nuts. While some cookies may not contain certain allergens, we cannot guarantee 100% cross-contact safety. Each cookie’s ingredients can be found on its label.

  • ✿ What are your policies on refunds?

    All sales are final since our cookies are perishable and baked to order. For full details, please see our Policies page.

  • ✿ What is The Sixth?

    A rotating duo of experimental flavors — available for a limited time each month. Always changing. Always indulgent.

  • ✿ Can I order past Sixth Collection flavors?

    Yes! Through our Flavor Encore Collections. Any cookie from the rotating lineup can make a comeback, baked fresh just for you. Encore Bakes are available by the dozen only ($55), since each recipe is crafted in a single batch. Think of it as a special order for your favorites, whenever the craving strikes.

  • ✿ What is the Fleur Box?

    Our signature sharing box — designed for events, gifting, or indulgent moments. Available upon request and includes complimentary delivery.

  • ✿ Do you offer custom, catering, or event orders?

    Yes. From private celebrations to creative collaborations, we welcome inquiries. Please reach out directly at hello@cookiesdefleur.com

  • ✿ Are you Food Safety certified?

    Yes! We are nationally and locally certified as Food Protection Managers.

  • ✿ Is Cookies de Fleur a licensed business?

    Cookies de Fleur is a registered DC Cottage Food Business. Our cookies are baked in a licensed micro bakery operating under the guidelines of DC’s Cottage Food Law.

  • ✿ Do you do pop-ups or in-person events?

    Occasionally. Follow us on Instagram for updates on where we’ll be next.

  • ✿ Still wondering something?

    You’re welcome to reach out at hello@cookiesdefleur.com